COURIER TRACKING SYSTEM

The moment your courier walks out the door, you're blind. You don't know where they are, when they'll arrive, and meanwhile the customer is impatiently waiting for their order. The OneMin courier tracking system puts an end to this chaos: you see every courier's exact position in real time, the system automatically organizes dispatch, optimizes routes and reduces delivery times. Fewer unnecessary kilometers, fewer phone calls, fewer complaints. Your couriers work more efficiently, and your customers know exactly when their food arrives. No more blindly trusting that everything is fine out there – you're finally in control, in real time, seeing it with your own eyes.

All features of the OneMin courier tracking system

Everything the courier tracking and delivery management module can do – grouped by topic, in one place.

All features of the OneMin courier tracking system

Real-time tracking

  • Map-based fleet tracking

    Every courier's exact position is visible live on a single map.

  • Order tracking for guests

    Guests see when the courier leaves, where they are and when the food arrives.

  • Accurate delivery times

    Guests know exactly when their order arrives – no more uncertainty.

Dispatch and assignment

  • Everything on one screen

    All couriers, active orders and routes live, on a single screen.

  • Automatic order assignment

    The system assigns orders to couriers automatically.

  • Route optimisation

    The system suggests the optimal sequence, so fewer wasted kilometres remain.

  • Instant delay alerts

    The system flags slipping deliveries immediately – dispatchers only make decisions.

  • Fewer phone calls

    No need to call couriers or dispatchers back, information flows on its own.

Courier app

  • Next address and route

    The courier's phone shows the next address and the optimal route right away.

  • Full order details

    Every order detail lives in one app, no searching through papers.

  • Android and iPhone

    Couriers can use it on Android and iPhone with low data usage.

Business results

  • Shorter delivery times

    Optimised routes and assignment mean faster deliveries.

  • Fewer kilometres and refuels

    Efficient routes mean couriers drive and refuel less.

  • Fewer complaints

    Guests can follow their order, so there are fewer impatient calls and complaints.

  • More orders per day

    Faster drop-offs mean couriers complete more orders by the end of the day.

WHO AND HOW THEY CAN USE THE MODULE?

Your dispatchers
See all couriers, all active orders and all routes on a single screen in real time. No need to make calls and no need to keep track of who is where in your head. The system automatically assigns, optimizes and alerts you instantly if something is running late – just focus on decisions, leave the chaos to us.
Required: the OneMin base system
Your dispatchers
Your couriers
Your phone shows the next address, the optimal route and every detail of the order. No need to call back the dispatcher, no need to search through papers – all the information is right there in a single app. You deliver faster, use less fuel, and by the end of the day you've completed more deliveries.
Required: Android / iPhone, 100MB data
Your couriers
Your customers
Your guests can track their order in real time – they see when the courier leaves, where they are and when they'll arrive. No more waiting in uncertainty or making phone calls. This kind of transparency builds trust, and your customers feel that everything at your place runs on a professional level.
Required: Online ordering system
Your customers

THIS MODULE IS FOR YOU IF ...

Real-time visibility

See in real time where orders come from, what sells and where you stand on any given day.

Customer experience improvement

Your guests get a personalized experience that keeps bringing them back to you every time.

Fast implementation and integration

You go live in days. The system seamlessly fits into your existing workflow and processes.

Reduced call and support workload

Your guests serve themselves online, meaning fewer phone calls and less administration.

Efficient courier management

Orders come through your own channel so you keep the full revenue, commission-free.

Smart order distribution

Your guests can pay by credit card or meal vouchers online, simply and securely every time.

INTERESTED IN THE SYSTEM?

REQUEST A CALLBACK!

Every minute you hesitate, you lose money. Request a callback now and we will help you get started fast.

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BEYOND THE KITCHEN

The OneMin restaurant blog

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